There are many potential causes of outbursts. Some common causes include:
It is important to recognise the potential causes of outbursts and help where needed in order to manage and prevent harm. Additionally, officials listening to hear the words can help them to better understand the needs, concerns, and perspectives of those they serve. Listening involves paying attention to what is being said, asking questions to clarify understanding, and actively trying to understand the other person’s perspective. By listening, officials can gather important information, identify concerns and common ground, to find ways to address the issues at hand. Listening also shows respect for others and can help to build trust and improve communication. Therefore, officials should make an effort to listen actively and attentively in order to effectively serve their constituents.
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